Clay Play’s primary mission is delivering superior corporate travel services to our clients. We leverage our extensive industry expertise, leading-edge technology and a thorough understanding of the role of travel in corporate success to bring value and ease to your travel experience.
Clay Play provides turnkey business travel services, including an array of value-added options for a comprehensive approach to travel management. Our services include:
High Touch Customer Service:
Our unique approach to corporate travel service includes 24/7/365 support for travelers worldwide, which is never outsourced. Our agents are at your disposal to make changes, process cancellations, and complete bookings to ensure that you can focus on your business.
Online Reservations and Agent-Assisted Bookings:
Your travelers can have the option of utilizing a designated Clay Play agent team, trained to know the specifics of your travel program, or they can utilize a customized online booking tool. Your agent team will be available 24/7/365 and will include domestic, international, and VIP agents with an average of 15 years of business travel experience, all of whom are Clay Play employees. Besides, we will provide a robust online booking tool – offering both Get There and Concur solutions designed to empower your travelers and book policy-compliant air, hotel, and car rental reservations in a managed travel environment. Our in-house programmers can customize this tool to incorporate your specific travel policies and procedures, as well as your vendor contracts. Working with Clay Play, you can create a completely customized travel site aligned with your procurement objectives and strategies.
Each client is provided a designated account manager who will work with you to design and administer your custom corporate travel services package, from strategy to support to meet your objectives. Our approach to travel program optimization will ensure maximum value for your travel dollar.
When the highest standards of service are in order, Clay Play provides VIP services including monitoring itineraries for changes, limousine service to and from the airport, access to airline Executive Connections desks and more.
Meetings and Incentives:
Our meeting and incentive planning service will help you coordinate all the logistics for a purposeful, compelling event. We will provide a customized program including vendor negotiations, site selection, and management of your onsite needs.
Encourage your staff to take advantage of our leisure travel services as well, to ensure they can best enjoy their time away from the office! Our leisure specialists will design the perfect vacation getaway for your employees.
Technology Designed for Your Success:
Our in-house technology team customizes the latest in Business travel services management technology to meet your company’s individual needs. We give your travelers user-friendly access to manage their travel in an online booking tool branded with your company’s look and feel.
Quality control of reservations is provided at every level, including policy compliance, lowest logical/available fare, preferred vendor usage and much more.
Cost Savings through Travel Policy Development & Compliance:
Development and enforcement of your business travel policy is the key to realizing cost savings through your business travel initiatives. Your Clay Play account management team works with you to implement your travel policies, advise on areas of potential improvement/further savings, compliance, and execution.
Clay Play highly experienced account managers are your business travel program advocates that partner with your team to:
- Develop/optimize business travel program plans
- Negotiate with vendors on your behalf
- Keep you apprised of travel trends
- Conduct benchmarking analyses
All of this ensures your business travel program’s bottom line is minimized while your overall objectives exceed your expectations.
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